TrueFire Help & Support
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Recent
Known Issues & Announcements
(2)
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iPad Volume Issues
Mac OS Lion Video Player Issues
Frequently Asked Questions
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Administrative
(5)
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How do I update my email address?
How do I contact TrueFire?
How do I cancel my account?
Technical
(10)
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Issue with 50 Funk Licks iOS app?
how to make video for sherpa instructer
How do I use the looping feature?
Orders
(7)
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I paid twice by accident. How can I get a refund?
Where is my order?
How do I confirm my order?
Course Downloads
(4)
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What if I lose or delete a course download?
What do I do after I download the file?
How do I download and save the course files?
iPad, iPhone & Other Mobile Devices
(4)
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How do I view TrueFireTV videos on my iPad?
How do I receive a refund for an app purchased through iTunes?
iPad Volume Issues
Student Plans & Memberships
(3)
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pdf files
How do I update my credit card information for Student Plan subscriptions?
Can I use a gift certificate to sign up for a student plan?
Useful How-To Information
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General
(2)
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Privacy Policy
How TrueFire works
Course Downloads
(5)
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How to Register/Redeem Instant Download Cards?
How to unzip a course download
Helpful tips for downloading courses
Course Player Guides
(3)
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Working with the 16:9 player
Working with the 4:3 player
Working with the Tommy Emmanuel player
Student Plans
(2)
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All about Student Discounts
How to choose a Student Plan that is right for you
Working with Macs
(1)
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How to open Power Tab on a Mac