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How TrueFire works
All About TrueFire's Video Players
Trouble with your Video Player? Try the Linux Video Player
Useful How-To Information
How to Order TrueFire Courses
3 Ways to Learn from TrueFire
What course formats are available?
What is a Workshop?
Can I enroll in a Workshop at anytime?
How do I pick a Workshop?
Video Tutorial for Online Classrooms
What do I get as an Online Classroom (Sherpa) student?
How do I find the right Online Instructor?
Course Player Guides
Working with Player 3.0 (black) Widescreen
Working with Player 2.0 (silver) Widescreen
Working with Player 1.0 (standard 4:3)
Working with the Software Disc
Playing your Software Disc (Windows)
Playing your Software Disc (Mac)
What's a DATA-DVD (software disc)?
How to download a purchased TrueFire course
Helpful tips for downloading courses
Where is the download on my computer?
Working with Windows (PC)
How do I install Power Tab on a Windows PC?
Trouble Unzipping Course using Vista
Powertab and Windows 7 64bit
Working with Macs
Getting Warned: "Mac Player is damaged and to trash it" - Mountain Lion
Will the downloaded courses work on a Mac also?
How to open Power Tab (.ptb files) on a Mac/Linux
Standard DVD Learning Tools
What if my pin code for DVD Learning Tools is not working?
How do I download standard DVD Learning Tools?
NOTE: Standard DVD vs Software Disk/Download
iPad, iPhone & Other Mobile Devices
How do I view TrueFireTV videos on my iPad/iPhone?
Can I download courses to my iPad?
Do you have any Andriod apps?
Download Card Redemption PIN/CODE
How to Redeem and use my Download Card
Why is my instant download card not working?
Why is my optional Backbeat book redemption code not working?
Frequently Asked Questions
What is TrueFire?
How do I find content?
What's the scoop on copyrights?
How do I change my password or username?
How do I update my email address?
How do I cancel my account?
Student Plans & Memberships
How to choose a Student Plan that is right for you
How do Student Discounts work?
How do I upgrade my student plan?
Why do I need cookies enabled?
What are the system requirements for TrueFire stuff?
Why are the chart and ptab buttons grayed out in the player window?
Easter Sale - How it Works
Shipping Policies & Order Tracking
How do I buy TrueFire content?
Where's my tracking number?
Where is my order?
What is FedEx SmartPost
Where are the TrueFire forums?
Where can I find additional help for the forums?
Help! I forgot my password to the forums
The Efficient Guitarist - New Video Player
Stage Brave Interactive E-Book
Beginner Jazz - Midfiles