Can't Unzip: Operation not permitted or Decompression Failed (Mac)

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THIS LEGACY VERSION (ZIP) OF THE COURSE PLAYER IS OUTDATED AND NO LONGER RECOMMENDED. SEE OUR NEW TRUEFIRE COURSE PLAYER DESKTOP APP (WINDOWS/MAC)

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On Macs, you should simply be able to double click on the zipped folder to unzip.

If the files almost completely unzip then a small window pops up:
"Unable to unarchive into Desktop" (Error 1 - Operation not permitted.) or "Decompression Failed"
then follow the steps below for alternative unzipping processes. 

First, double check to make sure the file has fully downloaded. If the file size has fully downloaded then there are two options to overcome this error message.

1- Unzip in Terminal 

One solution is to use Terminal, a built-in program on the Mac.

1) Open Terminal. You can use the Mac search at the top right and start typing Terminal. It will appear, click on it to open the program.
2) Type “unzip” and a space, then drag/drop the zip file into the Terminal window.
3) Press Enter and the zip file will be unzipped, storing all files on your computer.

Your unzipped files will go to your user account folder which you can easily access using Finder.

2- Use Zipeg to Unzip

Another option would be to use a different program to unzip the course. Some Mac users, find better luck using Zipeg: http://www.zipeg.com to unzip the course.

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Use the TrueFire Course Player: Desktop app (Recommended!)

All that being said, we have a new installed player which we recommend all customers use in place of the legacy standalone zip folders.

The new TrueFire Course Player: Desktop app is a one-time installed program which allows you to access your entire course library of lessons from one centralized location. You can download on-demand or in bulk for full offline access.

You do not need to worry about downloading separate standalone course folders with separate video players.

You can learn more about the new TrueFire Course player and download at: www.truefire.com/apps

 

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