I'm not happy with my order, now what?


All TrueFire courses come with a 100% Satisfaction Guarantee. 

Your 100% satisfaction with TrueFire’s educational offerings is our #1 concern and we’ll jump through hoops of fire to keep you happy, smiling and extremely well educated. Please review the various product and service guarantees below.

Course Downloads: If you have trouble downloading a course, we’ll refund 100% of your investment. If you’ve successfully downloaded the course, but wish to return it within 30 days of purchase for any reason, we’ll give you a 100% store credit good towards anything on TrueFire. No questions asked!

Courses on Disc: If you’re unhappy with the course, return it to us within 60 days of purchase and we’ll refund 100% of your investment. No questions asked!

Online Classrooms and Workshops: If you’re unhappy with the classroom or workshop for any reason, we’ll refund 100% of your investment within 7 days of enrollment. No questions asked!

Submit a ticket and we'll get right on it.

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